Posted on Mar 12, 2021

McKenzie Mortuary Services

A question has come up over and over during the surge of COVID deaths which started around January 1, 2021, and continues to today’s date February 26, 2021.

The question being.... “are you able to take cases”?

When I hear those words, it makes me so sad, because most of the public does not refer to a deceased as a “case”. When I hear the word “case”, it tells me this family member has made countless calls to funeral homes asking for help. When a woman called last week her only question was just that “are you taking cases”. I shared that we were, and she let out a breath of relief. I asked her, “May I ask you a question? Why did you use the word case?”

She shared she had heard that term used many times during her all her phone calls.

So many funeral homes in the Southern California area at some point have had to sadly share with families calling in to report a death that we are at or over capacity. Thankfully BOTH the Los Angeles County and Orange County coroner’s offices had a plan set when COVID was first hit. Refrigerator trailers were set in place nearing a year ago, just in case the unimaginable would happen.

If death occurs and a care facility or family cannot find a funeral home the deceased is transported to the coroner’s office, but even they are quickly growing in numbers. One office is currently holding over 1,100 people.
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