McKenzie Mortuary Services

As a parent, it’s a total and devastating shock to hear that your child has predecease you; it’s not supposed to be that way. I am in Florida and my daughter was in California; the hospital in LA recommended McKenzie Mortuary Services. Ken, the owner and his staff were compassionate, caring and totally professional in their communication with me; they handled the hospital administrative processes, emailed all requisite firms for cremation and forwarding of her remains and submitted all paperwork in a timely manner to me and subsequently to the state of California. McKenzie Mortuary Services called me, emailed me, advised me and could not have been more helpful or considerate in such times of stress.

I lost my father due to COVID at the start of the 2021 year. This was during a time where LA was the epicenter of the pandemic and we were losing so many people. At this time, it was also hard to even find a mortuary that could pick up my father’s body from the hospital. And most places said they could only do cremation. All this to say, my family is extremely grateful for McKenzie Mortuary for supporting us in putting my dad to rest and celebrating his life in the way he wanted. No other mortuary that I called would’ve been as flexible, supportive, and caring like McKenzie Mortuary. We’re especially thankful for Ken who was respectful of our thoughts and created a space for us to express ourselves. At the time, there were many COVID restrictions so it was small service, but very beautiful and meaningful.

In February, I lost my father unexpectedly and I had no clue where to begin to prepare a funeral. The Long Beach VA provided me with a booklet of mortuaries to call. I called so many and it seemed like no one had capacity. I called McKenzie Mortuary and received a return call from the owner, Ken that eased my heart. Ken was very kind and understanding. He understood my father was a Army Veteran who passed at the VA hospital and how important it was to have him receive a dignified service. Ken sat down with me to create a wonderful Veterans package. He connected my family with Pastor Brown and the most amazing video creator Dave. Dave's slide show of my dad's life was AMAZING and it made my family remember all the good times with dad and cry tears of joy. I am thankful for the wonderful staff at McKenzie's mortuary. And for Ken taking time to return my call and allowing my father to have the most beautiful funeral services. Thank you.